Collective knowledge at fingertips
Drive operational smartness and efficiency in all business functions
 
 
 
Memory for Enterprise - Features
 

Manage users

Setup job roles, user types and privileges such as administer, capture and view only

Create user account, map roles, set privileges and disable or enable account

  Define organization

Maintain organization chart and assign workforce to team

Change manager, move team members and reorganize with ease

Manage taxonomy

Define knowledge categories, content type, knowledge level and keywords

Set Key Performance Indiacators for content contribution for all categories

  Map team categories

Map categories to teams for secured and personalized knowledge access

Assign curators (category owners)

Assign subject matter experts (curators) for all key knowledge categories to build quality repository

     
         
Build enterprise knowledge base

Capture content such as file, web link and knowledge notes and classify them for easy access. Tag mandatory content

  Organize HR and learning content

Organize training content, sales material, HR documents and more

Maintain HR self-help knowledge base to support the workforce

Organize project and support knowledge

Setup project lessons learned libray to share failures and successes across teams

Create knowledge notes for FAQs, solution and answers to enrich support

  Keep knowledge base relevant all the time

Define expiry date, archive or discard any content to keep the knowledge base up-to-date

Add information changes and additions to the content

         
Effectively communicate

Intimate right people about new content and changes using knowledge base driven approach instead of outdated email

  Check the effectiveness

Add quick assessment (quiz) for content to check if people understood the content

Never miss what's going on

Get alert, check message box, view pending messages, updates and intimation about new content

  Check message dashboard

Look at knowledge base updates, announcements and team communication using one simple framework

Make an announcement

Quickly make an announcement to all employees across various locations

  Track communication

Monitor through information audit trail in case of discrepencies

Get quick visibility on who has read and understood the content and who has not

         
Navigate to right knowledge

Easily navigate based on category, type, level, usage and reading suggestion

Use powerful navio to navigate to right knowledge without going back and forth

  Navigate through drill-down charts

Embedded chart helps get insight on available content type and list right content in one or two clicks

Search knowledge base

Search the entire knowledge base using global search

Use detailed filter to search within a particular content repository

  Get the consolidated view

View all the contents across the knowledge base, messages and information about people using one single window

Automatically suggest related knowledge

After going through a particular content, suggest related knowledge automatically to enhance learning

     
         
Request for missing content

Ask for content, file or knowledge notes when required knowledge is not available

  Instantly support

Easily monitor requests and respond on time to address knowledge gaps

         
Discuss and review

Rate and comment to bring quality content to top and access top content

Discuss the content to learn more and to improve content quality

 

Self-organize

Favourite and pin the content you like or frequently use to quickly refer back

Easily list favourited and pinned content for each categories and content types

Manage survey

Create survey to capture people opinion for getting collective insight and feedback

     
         
Monitor contribution

Gain visibility into contribution and drill down at category or item level

Identify empty categories and knowledge gaps to inform and drive contribution

  Track usage and learning

Monitor how individuals and team use the knowledge base

Track category and content level to identify both frequently used and rarely used content

         
Manage user profile

Define detailed profile including work experience and qualification

  Locate people

Search people directory using various parameters to locate people across offices

List top contributors

Based on frequency and rating, list top contributors and drive contribution

  Recognize and reward people

Automatically publish top contributors' details periodically

         
Administer easily

Assign multiple admins and help administer using simple interface

Keep track of admin activities including what is changed or added by who and when

  Support single sign on

Integrate with LDAP for authentication and easily configure the system for single sign-on