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Manage
users
Setup
job roles, user types and privileges such
as administer, capture and view only
Create
user account, map roles, set privileges
and disable or enable account
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Define
organization
Maintain organization chart and assign
workforce to team
Change manager, move team members and reorganize
with ease
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Manage
taxonomy
Define knowledge categories, content type,
knowledge level and keywords
Set Key Performance Indiacators for content
contribution for all categories
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Map
team categories
Map categories to teams for secured and
personalized knowledge access
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Assign
curators (category owners)
Assign subject matter experts (curators)
for all key knowledge categories to build
quality repository
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Build
enterprise knowledge base
Capture
content such as file, web link and knowledge
notes and classify them for easy access.
Tag mandatory content
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Organize
HR and learning content
Organize
training content, sales material, HR documents
and more
Maintain HR self-help knowledge base to
support the workforce
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Organize
project and support knowledge
Setup
project lessons learned libray to share
failures and successes across teams
Create knowledge notes for FAQs, solution
and answers to enrich support
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Keep
knowledge base relevant all the time
Define
expiry date, archive or discard any content
to keep the knowledge base up-to-date
Add information changes and additions to
the content
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Effectively
communicate
Intimate
right people about new content and changes
using knowledge base driven approach instead
of outdated email
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Check
the effectiveness
Add
quick assessment (quiz) for content to check
if people understood the content
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Never
miss what's going on
Get
alert, check message box, view pending messages,
updates and intimation about new content
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Check
message dashboard
Look
at knowledge base updates, announcements
and team communication using one simple
framework
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Make
an announcement
Quickly
make an announcement to all employees across
various locations
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Track
communication
Monitor through information audit trail
in case of discrepencies
Get quick visibility on who has read and
understood the content and who has not
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Navigate
to right knowledge
Easily
navigate based on category, type, level,
usage and reading suggestion
Use
powerful navio to navigate to right knowledge
without going back and forth
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Navigate
through drill-down charts
Embedded
chart helps get insight on available content
type and list right content in one or two
clicks
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Search
knowledge base
Search the entire knowledge base using
global search
Use detailed filter to search within a
particular content repository
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Get
the consolidated view
View all the contents across the knowledge
base, messages and information about people
using one single window
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Automatically
suggest related knowledge
After going through a particular content,
suggest related knowledge automatically
to enhance learning
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Request
for missing content
Ask for content, file or knowledge notes
when required knowledge is not available
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Instantly
support
Easily
monitor requests and respond on time to
address knowledge gaps
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Discuss
and review
Rate
and comment to bring quality content to
top and access top content
Discuss the content to learn more and to
improve content quality
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Self-organize
Favourite and pin the content you like
or frequently use to quickly refer back
Easily list favourited and pinned content
for each categories and content types
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Manage
survey
Create
survey to capture people opinion for getting
collective insight and feedback
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Monitor
contribution
Gain
visibility into contribution and drill down
at category or item level
Identify
empty categories and knowledge gaps to inform
and drive contribution
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Track
usage and learning
Monitor
how individuals and team use the knowledge
base
Track category and content level to identify
both frequently used and rarely used content
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Manage
user profile
Define detailed profile including work
experience and qualification
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Locate
people
Search people directory using various parameters
to locate people across offices
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List
top contributors
Based
on frequency and rating, list top contributors
and drive contribution
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Recognize
and reward people
Automatically
publish top contributors' details periodically
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Administer
easily
Assign multiple admins and help administer
using simple interface
Keep track of admin activities including
what is changed or added by who and when
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Support
single sign on
Integrate with LDAP for authentication
and easily configure the system for single
sign-on
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